FAQ

Bitcoin transfer methods are unique across different BTC platforms.

Please follow the instructions of the respective BTC platforms when initiating a transfer.

You will require the BTC wallet address you are sending to also, be sure to review your transaction carefully before initiating a BTC transaction.

The deposit feature is an instant fund transaction feature. Where it is yet to reflect in your wallet in two hours after a successful transfer, please contact any of our Representatives through our various social media channels for further resolution

For further assistance, please contact us on;

Instagram: https://www.instagram.com/bitcards1/

Whatsapp: +2348184623332

This could be due to the receiving bank’s network. We implore you to reach out to our customer service representatives via the below channels if you are yet to receive payment after 24hours.

Instagram: https://www.instagram.com/bitcards1/

Whatsapp: +2348184623332

In a bid to achieve a secure and seamless transaction, we partner with some financial instituions to facilitate transactions.

First, ensure you have received Bitcoin in your BitMobile BTC Wallet.

> Tap on the Bitcoin button
> Click Sell
> Input the amount you want to sell in $ or BTC
> Input your PIN
>Tap the initiate Sell Order Button

First, ensure you have received Bitcoin in your BitMobile BTC Wallet.

> Tap on the Bitcoin button
> Click Send
> Input the BTC address you want to send to
> Input the amount you want to send in $ or BTC
> Input your PIN
>Tap the Make transfer Button

> Tap on the Bitcoin button
> Click Receive
> Copy your BTC wallet address
> Share or Paste to the wallet you sending from (make sure the wallet address corresponds)

For now; Yes. we trade only Bitcoin via the app. in coming years we would add other crypto coins to the list..

> Tap on the Gift Icon at the bottom center of the App
> Click on Trade New Giftcards
> Search for the Card you would like to trade
> Follow the instructions and wait for your cards to be approved.

> Tap on the Naira Icon
> Click on the Save Icon
> Choose between Monthly/Fixed Savings or Group Savings
> Start a New Plan

> Tap the Naira Icon
> Click Transfer
> Select Bank Account
> Add your Bank details
> Enter the amount to withdraw
> Input your Transaction Pin
> Click Send

>Tap the profile icon at the bottom right corner of the App
>Toogle between Light or Dark Mode 🌚